How to use Webmail ?

1. How to login Webmail ?

If you have created a email " user@test.com", you have to fill in the following data in the boxes :

Name : user@test.com

Password : YOUR_PASSWORD

2. Why I can't delete emails in Webmail ?

The reason why you can't delete emails because of using "Trash Folder" . Once you delete a large email, a copy will be automatically sent to the "Trash Folder". However, there is not enough quota to make a copy to "Trash". Thus, there is a error occur. To prevent such case, you can turn off the "Trash Folder" in the Folder Preference and choose "DO not useTrash".

Sent Email will have an copy in "Sent Folder". If you don't need to make an backup of sent email, please turn off the "Sent Folder" in the Folder Preference and choose "DO not useSent" as the option in the Sent Folder. Otherwise, it may eat up a lot of quota.

3. Why the Quota Status can not be updated?

Normally, Quota Status only update when new emails arrive.